Your Dream Vacation Awaits

1. Service Agreement

By using VacayVisionary's services, you agree to these terms and conditions. Our AI-powered vacation planning service provides personalized travel recommendations, booking assistance, and concierge support.

2. Service Description

VacayVisionary offers comprehensive vacation planning services including but not limited to: itinerary creation, accommodation booking, activity reservations, transportation coordination, and 24/7 travel support.

3. User Responsibilities

• Provide accurate and complete information for planning purposes
• Review and approve all bookings before confirmation
• Maintain valid travel documents and insurance
• Comply with all local laws and regulations during travel

4. Payment Terms

Planning fees are due upon service agreement signing. Travel costs are collected according to supplier payment schedules. All fees are non-refundable except as specified in our cancellation policy.

5. Cancellation Policy

Cancellations made 60+ days before travel: Full refund minus planning fee. 30-59 days: 75% refund. 15-29 days: 50% refund. Less than 15 days: Subject to supplier policies.

6. Limitation of Liability

VacayVisionary acts as an agent for travel suppliers. We are not liable for supplier failures, travel disruptions, or circumstances beyond our control. Our liability is limited to the amount of fees paid.

7. Privacy and Data

We collect and process personal data in accordance with our Privacy Policy and applicable data protection laws including GDPR and CCPA.

8. Dispute Resolution

Disputes will be resolved through binding arbitration in California, USA, under American Arbitration Association rules.

Last Updated: January 2024

1. Information We Collect

We collect personal information you provide directly, including name, contact details, travel preferences, payment information, and travel documents. We also collect usage data through cookies and analytics tools.

2. How We Use Your Information

• Create personalized vacation itineraries and recommendations
• Process bookings and payments
• Provide customer support and travel assistance
• Send service updates and marketing communications (with consent)
• Improve our AI algorithms and service quality

3. Information Sharing

We share information with travel suppliers (hotels, airlines, etc.) necessary to fulfill your bookings. We may share anonymized data with partners for service improvement. We do not sell personal information to third parties.

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information. Payment data is processed through PCI DSS compliant systems.

5. Your Rights (GDPR/CCPA)

• Access your personal data
• Correct inaccurate information
• Delete your data (subject to legal obligations)
• Port your data to another service
• Opt out of marketing communications
• Object to processing for legitimate interests

6. Cookies and Tracking

We use essential cookies for website functionality, analytics cookies to understand usage patterns, and marketing cookies to show relevant advertisements. You can manage cookie preferences through our cookie banner.

7. International Transfers

Your data may be processed in countries outside your residence. We ensure adequate protection through standard contractual clauses and adequacy decisions.

8. Data Retention

We retain personal data for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Inactive accounts are anonymized after 3 years.

9. Contact Information

For privacy questions or to exercise your rights, contact our Data Protection Officer at [email protected] or +1 (213) 555-0147.

Last Updated: January 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functionality like page navigation, form submission, and security features. These cannot be disabled.

Analytics Cookies

We use Google Analytics and similar tools to understand how visitors interact with our website. This helps us improve our content and user experience. These cookies collect anonymous information about pages visited, time spent, and user behavior patterns.

Marketing Cookies

These cookies track your browsing habits to show you relevant advertisements on our site and across the web. They also measure the effectiveness of our marketing campaigns.

Personalization Cookies

These cookies remember your preferences and settings to provide a more personalized experience, such as language preferences and customized content recommendations.

3. Third-Party Cookies

We work with trusted partners who may place cookies on your device:

• Google Analytics for website analytics
• Facebook Pixel for advertising
• Travel booking partners for price comparisons
• Customer support chat systems

4. Managing Your Cookie Preferences

You can control cookies through:

• Our cookie consent banner (appears on first visit)
• Your browser settings (see browser help for instructions)
• Opt-out tools provided by advertising networks
• Privacy settings on social media platforms

5. Cookie Consent Management

We provide granular control over cookie categories. You can accept all, reject non-essential cookies, or customize your preferences. Your choices are remembered for future visits.

6. Impact of Disabling Cookies

Disabling cookies may limit website functionality including:

• Saving your preferences and settings
• Personalized content and recommendations
• Website performance optimization
• Social media integration features

7. Updates to This Policy

We may update this cookie policy to reflect changes in technology, legislation, or our practices. Check this page periodically for updates.

Last Updated: January 2024

1. Our Commitment to Data Protection

VacayVisionary is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This document outlines our comprehensive approach to data protection.

2. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: For marketing communications and non-essential cookies
• Contract Performance: To fulfill our vacation planning services
• Legitimate Interest: For service improvement and fraud prevention
• Legal Obligation: To comply with tax, accounting, and regulatory requirements

3. Your Data Protection Rights

Right to Access (Article 15)

You can request a copy of all personal data we hold about you, including how it's processed and who it's shared with.

Right to Rectification (Article 16)

You can request correction of inaccurate or incomplete personal data.

Right to Erasure (Article 17)

You can request deletion of your personal data when it's no longer necessary, consent is withdrawn, or processing is unlawful.

Right to Restrict Processing (Article 18)

You can limit how we process your data in certain circumstances, such as while disputing accuracy.

Right to Data Portability (Article 20)

You can receive your personal data in a structured format and transfer it to another service provider.

Right to Object (Article 21)

You can object to processing based on legitimate interests or for direct marketing purposes.

4. Data Processing Activities

We maintain detailed records of all processing activities including:

• Customer relationship management
• Vacation planning and booking services
• Marketing and communications
• Website analytics and improvement
• Customer support and feedback
• Legal compliance and record keeping

5. International Data Transfers

When transferring data outside the EEA, we ensure adequate protection through:

• European Commission adequacy decisions
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules where applicable
• Certification schemes and codes of conduct

6. Data Protection Impact Assessments

We conduct DPIAs for high-risk processing activities, particularly those involving AI-driven profiling and automated decision-making for travel recommendations.

7. Breach Notification

We have procedures to detect, investigate, and report data breaches within 72 hours to relevant supervisory authorities and affected individuals when required.

8. Data Protection Officer

Our Data Protection Officer oversees compliance and serves as your primary contact for data protection matters:

Email: [email protected]
Phone: +1 (213) 555-0147
Address: 8425 Sunset Boulevard, Suite 320, West Hollywood, CA 90069, USA

9. Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we've violated your data protection rights.

10. Regular Compliance Reviews

We conduct quarterly reviews of our data protection practices, staff training, and technical measures to ensure ongoing compliance with GDPR requirements.

Last Updated: January 2024

1. Copyright Infringement Policy

VacayVisionary respects intellectual property rights and expects our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond promptly to valid takedown notices for copyrighted material.

2. Reporting Copyright Infringement

If you believe your copyrighted work has been infringed on our website, please provide our Designated Copyright Agent with the following information:

• Your physical or electronic signature
• Identification of the copyrighted work claimed to be infringed
• Identification of the material claimed to be infringing and location information
• Your contact information (address, phone, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

3. Designated Copyright Agent

Send DMCA takedown notices to our Designated Copyright Agent:

VacayVisionary LLC - Copyright Agent
8425 Sunset Boulevard, Suite 320
West Hollywood, CA 90069
Email: [email protected]
Phone: +1 (213) 555-0147
Fax: +1 (213) 555-0148

4. Counter-Notification Process

If you believe material was removed in error, you may submit a counter-notification including:

• Your physical or electronic signature
• Identification of the removed material and its former location
• A statement under penalty of perjury that removal was a mistake
• Your name, address, phone number, and consent to jurisdiction
• Statement accepting service of process from the original complainant

5. Repeat Offender Policy

We maintain a policy of terminating user accounts and services for repeat copyright infringers when appropriate and in accordance with applicable law.

6. False Claims

Please note that making false claims regarding copyright infringement may result in liability for damages, including costs and attorney fees, under Section 512(f) of the DMCA.

7. Our Use of Copyrighted Materials

VacayVisionary only uses properly licensed images, content, and materials. We obtain appropriate permissions for:

• Stock photography from licensed providers
• Destination images through travel industry partnerships
• User-generated content with proper attribution and permission
• Third-party content under fair use or licensing agreements

8. Response Timeline

We will respond to valid DMCA notices within 24-48 hours and remove or disable access to allegedly infringing material promptly upon receipt of proper notification.

9. Content Restoration

If we receive a valid counter-notification, we may restore the content after 10-14 business days unless the original complainant files a court action seeking an order to restrain the alleged infringement.

10. Educational Use and Fair Use

We respect fair use rights and may consider factors such as educational purpose, nature of copyrighted work, amount used, and market impact when evaluating copyright claims.

11. International Copyright

We respect international copyright laws and treaties, including the Berne Convention, and will respond to valid takedown requests from international copyright holders.

Last Updated: January 2024